Privacy Policy
This policy explains how Filip Ilić PR Agencija za računarsko programiranje Filip Code Kaona, registered in the Republic of Serbia, company ID (MB) 65422174, tax ID (PIB) 111454976, seat: Kaona, Serbia, operating under the brand Loopwise Labs ("Loopwise Labs", "we"), handles data in the Atlassian Marketplace app Recurring Issues for Jira (the "App").
1. Where the App runs
The App is built on Atlassian Forge and runs entirely on Atlassian's infrastructure. It does not send data to servers operated by us or by any third party.
2. What the App stores
Inside Atlassian Forge storage, for each recurring rule your users create:
- summary and description templates;
- project ID, issue type ID, labels and schedule (time, time zone, dates);
- the Atlassian account ID of the user who created the rule and, if set, of the assignee;
- run status: the last created issue key, timestamps and the last error message.
The App does not store names, email addresses or any other personal data.
3. What we can access
We do not have access to your Jira content or the App's stored data. The exception is function logs that Atlassian provides to app developers. These contain technical information (rule IDs, issue keys, error messages) and are used only to diagnose problems.
4. Purpose and legal basis
The data is processed only to provide the App's functionality, creating issues on the schedule you configure (performance of a contract).
5. Retention and deletion
Rule data stays until a user deletes the rule or the App is uninstalled. After uninstall, Atlassian deletes the App's storage under its own retention rules. Once a week the App asks Atlassian which stored accounts have been closed and removes those account IDs from its data.
6. Sub-processors
Atlassian (hosting via Forge). See the Atlassian Privacy Policy.
7. Your rights
Depending on your location (for example under the GDPR), you may have rights of access, correction, deletion and objection. Because the App stores only account IDs inside your Atlassian site, most requests can be fulfilled by deleting the relevant rules. Otherwise, contact us.
8. Data Processing Agreement
For customers subject to the GDPR, our Data Processing Agreement applies automatically to the processing described above.