End User Terms

Last updated: 9 November 2026

These terms are between Filip Ilić PR Agencija za računarsko programiranje Filip Code Kaona, registered in the Republic of Serbia, company ID (MB) 65422174, tax ID (PIB) 111454976, seat: Kaona, Serbia, operating under the brand Loopwise Labs ("Loopwise Labs", "we"), and the customer that installs Recurring Issues for Jira (the "App") through the Atlassian Marketplace ("you").

  1. License. While your subscription is active, we grant you a non-exclusive, non-transferable right to use the App on the Atlassian sites for which you purchased it.
  2. Purchases and billing. Purchases, trials, renewals and refunds are handled by Atlassian under the Atlassian Marketplace terms.
  3. Acceptable use. You may not reverse-engineer the App, resell it, or use it to break the law or Atlassian's terms.
  4. Your data. You keep all rights to your data. We process it only as described in our Privacy Policy.
  5. Support. We provide support by email at support@loopwiselabs.app on a reasonable-effort basis, normally within 2 business days.
  6. Changes. We may update the App. We will not materially reduce its core functionality during a paid subscription term without notice.
  7. Warranty disclaimer. The App is provided "as is". We do not guarantee that it is error-free or uninterrupted. It runs on Atlassian infrastructure, which we do not control.
  8. Limitation of liability. To the maximum extent permitted by law, our total liability is limited to the amount you paid for the App in the 12 months before the claim. We are not liable for indirect or consequential damages.
  9. Termination. These terms end when your subscription ends or you uninstall the App. Sections 4, 7, 8 and 10 survive.
  10. Governing law. These terms are governed by the laws of the Republic of Serbia, and the competent court in the Republic of Serbia has jurisdiction, unless mandatory consumer law says otherwise.